kera Casino & Sportsbook Service Notice
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction before opening a kera account. This legal notice explains our service scope, our jurisdiction-restricted model, and your obligations as a user.
We at kera operate sportsbook markets (Champions League, Liga 1, Piala Indonesia, Piala AFF, and other tournaments), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) through a unified account platform. Our payment methods include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet. All users must comply with local gaming law in their jurisdiction and with our terms of service.
This notice does not constitute legal advice. Users should consult their own legal advisors regarding the legality of online gaming in their jurisdiction before using kera.
Jurisdiction and service availability for kera
We at kera offer our services only in jurisdictions where local law explicitly permits online sportsbook, live-dealer tables, and slot gaming. We do not operate in jurisdictions where such activity is prohibited or restricted. Users located in Jakarta, Surabaya, Bandung, Medan, or any other region must independently verify that our services are legally available in their jurisdiction before opening an account.
Our jurisdiction-restricted model means we do not hold a "license for Indonesia" or any specific country. Instead, we operate where applicable law permits. If you are uncertain whether kera is available in your region, contact our support team via email or live chat before attempting to register. Our support staff operate in English and can clarify whether we offer services in your jurisdiction.
We reserve the right to deny service to any user whose jurisdiction prohibits online gaming. If we later discover that a user is located in a restricted jurisdiction, we may suspend or terminate that account. Users who change their legal residence to a restricted jurisdiction should immediately notify us. Failure to disclose a change of residence to a prohibited jurisdiction may result in account termination and forfeiture of any balance.
Account eligibility and user responsibility on kera
To open a kera account, you must provide accurate personal information including your legal name, date of birth, and residential address. You must also submit identity verification documents — a national ID, passport, or similar government-issued ID, along with proof of address and a selfie. We verify all documents to confirm your identity and residential location.
By opening a kera account, you represent that you are of legal age in your jurisdiction, that you are not located in a jurisdiction where our services are prohibited, and that your use of kera complies with all applicable local laws. You are solely responsible for determining whether your use is legal. We do not provide legal advice and cannot confirm legal status on your behalf.
If your jurisdiction's laws change or if you relocate to a jurisdiction where our services are prohibited, you must immediately cease using kera and notify us. Continuing to use kera after becoming ineligible may result in account suspension, account termination, and forfeiture of any balance.
You are responsible for legal compliance in your jurisdiction
We at kera cannot confirm that our services are legal in your area. Before using kera, verify that online sportsbook, live-dealer tables, and slot gaming are permitted where you live.
Data protection and privacy on kera
We at kera collect personal data during account registration — name, date of birth, email address, phone number, residential address, and identity documents. We use this data to verify your eligibility, process deposits and withdrawals, and comply with applicable anti-money-laundering and know-your-customer (KYC) regulations. We do not share your personal data with third parties except as required by law or to process your payments.
Our payment processing requires us to transmit certain information to our payment partners (banks, e-wallet providers, QRIS networks). These partners process your payment information according to their own privacy policies and security standards. We do not control these third-party systems, but we require our partners to maintain reasonable security practices.
We keep your account data encrypted and stored securely on our servers. We use industry-standard SSL encryption for all data transmission. However, no security system is impenetrable — we cannot guarantee that your data will never be accessed by unauthorized parties. You are responsible for maintaining the confidentiality of your kera account password and for notifying us immediately if you suspect unauthorized access to your account.
For detailed information on how we handle your data, see our Privacy policy
Key takeaways about kera's legal scope
- We operate only where local law permits; we do not hold a specific country license.
- Users are solely responsible for verifying legal eligibility before opening an account.
- We collect personal data for verification and payment processing only.
- We may suspend or terminate accounts if we discover a user is in a prohibited jurisdiction.
- This notice does not constitute legal advice; consult your own legal advisor.
Operator identification and contact information
kera is the brand name of our online gaming platform. We operate across multiple game categories — sportsbook markets covering Champions League, Liga 1, Piala Indonesia, Piala AFF, and other tournaments, alongside live-dealer tables and slot games. Our unified account system accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet.
If you have legal inquiries or wish to report a compliance concern related to kera, you may contact our support team via email or live chat. Our support staff operate in English. We maintain dedicated channels for legal and compliance questions separate from general account support. Please be specific in your inquiry so we can route your request appropriately.
We at kera do not provide legal counsel and do not offer legal opinions regarding the legality of online gaming in any specific jurisdiction. If you require legal guidance on whether our services are available in your region, you should consult a qualified attorney licensed in your jurisdiction.
Modification of this notice
We reserve the right to modify this legal notice at any time. Changes take effect upon posting to the kera website. Your continued use of kera after any modification constitutes your acceptance of the updated notice. We recommend reviewing this notice periodically to stay informed of any changes to our service scope or jurisdiction policy.
If a modification materially restricts your access to kera or changes the terms under which you may use our services, we will notify you via email to the address associated with your account. You have the right to close your account and request a withdrawal of your balance if you disagree with any modification.